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Deleted account

First Timer
Message 3 of 3

My email account was set up as part of my families talktalk account many years ago.

I recently moved out and on a whim, my father removed me from the account, deleting my mailbox and account without warning.

Is there a way I can create a new email account on my own new talktalk account using the same @talktalk address?


Support Team
Message 1 of 3

Hi Jamesashforth, as Gondola has said I'm afraid once deleted the mailbox is gone and cannot be reused. 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi James


Bearing unwelcome news for you. For data protection security, the TalkTalk system has been set up so that once deleted an email address cannot be recovered or recreated.  The deletion removes all content and links to the email address that exists just as an address entry on the deleted database to prevent the address being reused.


Deleted Email error message 

GondolaVolunteer 2017-2021

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