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email support

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Email not receiving or sending on laptop

jdm79
Popular Poster
Private Message TalkTalk
Message 4 of 4

Email not working, unable to synchronise folders error code 0x800CCC0E. Trying to get into account settings but get "Something went wrong and Outlook couldn't save your account settings. Try again"

I can receive email on my iPhone.

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3 REPLIES 3

Message 1 of 4

Excellent. Thanks for letting us know.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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jdm79
Popular Poster
Private Message TalkTalk
Message 2 of 4

Thanks Ady, that appears to have done it.

Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi jdm79, have you tried removing the mail account from Outlook restarting the device, adding the mail account and then restarting the device again? With Outlook the mail account can get corrupted and the remove and readd trick can be a quick fix. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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