Email transition

[Claire747]

I don’t know if this will work as I am at a total loss trying to sort out whether I need to subscribe to everymail or if continues free as I am a broadband customer. The emails state I’m not a customer when I am. I have just completed the form to link my email account, that I found on the posts, but have no idea if this has worked.

Any help gratefully received, thank you.

[Claire747]

Thank you this is the form I’ve completed with my name, account number and email address but how do I know if it’s worked please?

[nomfezeko-TT]

Thank you so much @fr8ys for the help, very much appreciated. 

-Fez. 

[fr8ys]

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you

@nomfezeko-TT for these issues, this is the procedure agreed with the forum manager.

Thank you

[nomfezeko-TT]

Kindly send over a screenshot of the email you received privately so we can then look at it and help further. 

-Fez. 

[Claire747]

I’m sorry I don’t know what you mean?

[nomfezeko-TT]

Hi there @Claire747, thank you for reaching out to us, we will definitely help you. Please share a screenshot privately of this so we can have a look into this for you. 

-Fez.