Emails being bounced back

[davep]

I found out last week that emails were being bounced back to sender with email address @mft.nhs.uk

Obviously these are quite important.  It happened from more than one sender.  They have checked and their IT dept says it's not a problem their end.  I've seen a few maybe similar threads from recent members.  Could someone please check this for me.  I don't have any restriction in my webmail.

I am also getting messages to my gmail address being stopped from being forwarded to my @Tiscali.co.uk thunderbird client, which worked for some  (very slow forward for login code) but not the latest message from @mft.nhs.uk

Thanks

The message on the reply was:

From: Microsoft Outlook <MicrosoftExchange329e71ec88ae4615bbc36ab6ce41109e@cmft.onmicrosoft.com>
Sent: Friday, May 24, 2024 3:17 PM

Subject: Undeliverable: Letter

cm8gb1 rejected your message to the following email addresses:

xxx@tiscali.co.uk)
There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.

cm8gb1 gave this error:
AVjUs7qAAtTWFAVjYslYrg Content rejected (TT992)

Diagnostic information for administrators:

Generating server: LO9P123MB7788.GBRP123.PROD.OUTLOOK.COM

[Gliwmaeden2]

Yes, I realise that they are also from a MFT account, @davep, but if @stevew5 wants anything checked for themselves, it needs to be a separate thread to avoid confusion in the replies.

Staff will follow up during the week - they don't cover the forum at weekends. 

[davep]

@stevew5  Thanks for highlighting this.  I'm not alone, and wonder how many are ignorant of the situation.  As @Gliwmaeden2 suggested you might open your own topic, though G may not realise that your rebounds are form the same organisation, and I assume they come with an @mft.nhs.uk .  I don't use MY MFT.  Do you get appointments sent through that app or does it just highlight when it has been updated? 

I  got a very helpful secretary to send me the rejection email which is shown in my first post.  I have since asked emails to be sent to my gmail account, which is set to forward to the tiscali.co.uk account, but doesn't forward from mft.  Nor do messages come though to @talktalk accounts.

@Ady-TalkTalkis chasing this bit I assume no-one at TT has got back to him yet.  Hopefully next week.

To get notifications from this topic, if you click on the "hamburger" (3 vertical dots) above and click subscribe (I think) you should get emails when there is an update (if you were not already aware).

[Gliwmaeden2]

You'll need to start your own thread, @stevew5.

Please return to the message board and click on start a topic. 

Staff will be back on here from Monday. 

[stevew5]

MY MFT account is sending the email to my Talk talk address but I am not receiving it - NHS says its ok at their end -

any updates will be appreciated

[davep]

@Ady-TalkTalk   It seems there are others having emails rejected.  Any info / updates yet?  

[Ady-TalkTalk]

I'm still waiting for further information. I'll let you know more when I have it. 

Ady

[davep]

Thanks for the info.  Do you know or will be able to find out what the problem is?  I promised to let my contact know.

I'm fairly sure the notification of your post yesterday didn't come through to my tiscali email (in Thunderbird).  Your latest post has come through.  Maybe something changed?  Is it worth trying my contact @mft to see if that works?  If unlikely at this time I don't really wish to bother them as it is a major hospital and obviously very busy and I may not get a reply today anyway.

This is all down to TT making me use the horrible GMAIL which is now proving more of a pain than I ever imagined having updated my tablet which I take away with me and being forced (more or less) to use gmail which seems to have changed its' format since I got it!

[Ady-TalkTalk]

I've been told that another part of the system has rejected the mails. I've asked for it to be investigated.

Ady

[davep]

there have definitely been some bounced back from mft in the past week.  The one I put on was last Friday.

[Ady-TalkTalk]

Hi davep, there's nothing showing up on the 7 day scan. I'll ask the team if they can see anything on their systems. 

Ady