Out of the blue I am not receiving emails from an important client. I haven’t changed any settings nor has the sender. How can this issue be rectified quickly please? I gather the sender has received a message quoting TT992. BTW am a technophobe!
Hi Jeannie24, please provide the sender domain that's the bit after the @ symbol.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
I'm told the original issue is now resolved. If you're still having problems please let me know.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Hi Jeannie24, we have an incident open for this issue. I'll let you know as soon as we get any information on the fix.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
