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email support

Ask us about your TalkTalk email account and Webmail.

Emails

bernardh47
First Timer
Private Message TalkTalk
Message 3 of 3

Why can I not see emails prior to 1 September in my inbox I talktalk webmail or on my ipad. I have not exceeded storage limits

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2 REPLIES 2

nambuso-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi there @Gliwmaeden2 thank you very much for advising.

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Very occasionally we get reports on the forum about emails mysteriously vanishing, @bernardh47, and Talktalk always says, make sure that you have backed up anything important. 

 

If the emails haven't ended up in the bin / trash, and cannot be found in your webmail inbox, they have gone for good.

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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