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email support

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Error TT 992 again

kpnuts1
First Timer
Private Message TalkTalk

on ‎26-06-2024 09:19 PM

Message 3 of 3

I can see from another thread that this issue is supposed to be resolved, but it is not for me. I am able to receive emails from the majority of my contacts, but not from a particularly important business contact whose mails are being bounced back with this error message. I really need this to be sorted - can anyone help?

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎03-07-2024 03:02 PM

Message 1 of 3

Thanks for the additional information I've raised a fault ticket for you. Please post back to chase this in 3 working days. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎27-06-2024 09:21 AM

Message 2 of 3

Hi kpnuts1, it may well be legimate rejection of the mail. If you send me a personal message with the affected email addresses I'll run scans to see if I can see why. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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