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Bills

Asiak
Newbie
Private Message TalkTalk
Message 4 of 4

I can't pay my yearly bill for the use of email because I can't access my account. I already tried to call talktalka, unsuccessfully, then what up chat, waited for hours, again no luck. Please can I have some help?

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3 REPLIES 3

Philile-TT
Support Team
Staff
Private Message
Message 1 of 4

Hi @Asiak 

 

I have checked your account, and payment was made yesterday on MyAccount. You can chat to us if you have any questions. Thanks. 

 

-Phili 

Phili
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

Had you set up a Direct Debit for this, @Asiak? It should go through automatically. Have you changed banks since then?

 

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Gliwmaeden2, a fellow customer.
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

I'll move this to billing for you, @Asiak, but there won't be any Talktalk staff before Friday now.

 

Have you tried another browser? Allow pop ups and disable ad blockers. 

Gliwmaeden2, a fellow customer.
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Anonymous User