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Asiak · ‎03-04-2025

I can't pay my yearly bill for the use of email because I can't access my account. I already tried to call talktalka, unsuccessfully, then what up chat, waited for hours, again no luck. Please can I have some help?

Philile-TT · ‎04-04-2025

Hi @Asiak

I have checked your account, and payment was made yesterday on MyAccount. You can chat to us if you have any questions. Thanks.

-Phili

Phili

Gliwmaeden2 · ‎03-04-2025

Had you set up a Direct Debit for this, @Asiak? It should go through automatically. Have you changed banks since then?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Gliwmaeden2 · ‎03-04-2025

I'll move this to billing for you, @Asiak, but there won't be any Talktalk staff before Friday now.

Have you tried another browser? Allow pop ups and disable ad blockers.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

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