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Error code (TT992)

paulw2840
First Timer
Private Message
Message 5 of 5

Looks like I have a similar problem many others are experiencing today!!

Senders are having their emails to me bounced back with

552 5.2.0 mZDIp2tDuGc2BmZDapPDkj Content rejected (TT992)

 

Never had an issue before, have exchanged numerous emails with these senders.

Have emailed myself through Tiscali and it sends and receives perfectly. Tried through Gmail and it bounces back so perhaps a problem with Gmail?? I don't know what provider my senders are using so perhaps not unique to just Gmail??

I hope that as so many have highlighted the issue, that it's a glitch and a solution is being worked on as I type

4 REPLIES 4

Message 1 of 5

The dashboard is blank and has no information on it.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 2 of 5

Hi all, there's an open incident for this issue. You can follow it on the service status dashboard.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

jbuchanangb
Philosopher
Private Message TalkTalk
Message 3 of 5

I decided to  check my email deliverability (click here)

This has revealed that server smtp.gmail.com specifically mail-wr1-f47.google.com with IP address 209.85.221.47 is on a Blacklist.

This could be a factor in TalkTalk blocking mail from that server.

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.

jbuchanangb
Philosopher
Private Message TalkTalk
Message 4 of 5

Another report from here: 


Reporting-MTA: dns; googlemail.com
Received-From-MTA: dns; user@gmail.com
Arrival-Date: Wed, 12 Apr 2023 06:47:02 -0700 (PDT)
X-Original-Message-ID: <009f01d96d45$429a4dc0$c7cee940$@gmail.com>

Final-Recipient: rfc822; user@tiscali.co.uk
Action: failed
Status: 5.2.0
Remote-MTA: dns; mx.tiscali.co.uk. (62.24.139.42, the server for the domain tiscali.co.uk.)
Diagnostic-Code: smtp; 552 5.2.0 maoRpOxb1PY0gmaoRphYZX Content rejected (TT992)
Last-Attempt-Date: Wed, 12 Apr 2023 06:47:07 -0700 (PDT)
​

 

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.