Hi, hopefully somebody can help me.
When microsoft changed the authentication method for email address using outlook it blocked access to my email. I'm now in the situation where I can not log back into my account because I've forgotten my password, and unfortunately I'm unable to change my password because to do so requires a authentication code to be sent to my email address or my recovery email address neither of which I can access because the recovery email address is wrong and I don't know my email password.
So can someone advise me as to how I can change the recovery email address in order that I can get the authentication code, or alternatively change my password without needing an authentication code?
Many thanks for your help, in advance
