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Forgotten email password - cannot reset

JAJ601
First Timer
Message 2 of 2

Hi

 

I am also having trouble logging in to my Tiscali email - I have forgotten the password and the recovery email is being directed to the email address that I have forgotten the password to...can anybody suggest a way to fix this problem?

 

Many thanks

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1 REPLY 1

Gondola
Community Star
Message 1 of 2

Hi @JAJ601 

 

Right now I suggest waiting a bit and trying to sign in a bit later using the normal password.  The reason I say try later is because there are sign in authentication issues for some mail users and when those issues are fixed you'll be able to sign in here to TalkTalk Mail (webmail).

 

When you do sign in via webmail you have the ability to set up Reset details for a self-help password change via the Forgotten your password? link on the sign in panel for TalkTalk Mail.

 

In the mailbox you'll find Update your reset details is an option on the main menu.

 

Menu options - Update your reset details

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . and to help others Best Answer

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