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email support

Ask us about your TalkTalk email account and Webmail.

Forwarding emails

elizasouthwood
Participant
Private Message

Tuesday

Message 2 of 2

I have bought some train tickets which have been sent to my talktalk account.   I access my talktalk email with my desktop computer.  I then forward them to my gmail account which I use on my mobile phone.  When they are on my mobile I can then add them to my wallet.  When I try to send them to my gmail account I get the message 

"Sending of the message failed.
An error occurred while sending mail. The mail server responded: Reject for policy reason. Please check the message and try again."

How may I resolve this?

thanks Trevor

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Hi Trevor, can you send a newly created message to your gmail email address?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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