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Help-cannot access f2s mail

crosers
Team Player
Message 4 of 4

I am having an issue with f2s accounts. So may be more a legacy account issue.

 

Crosers

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3 REPLIES 3

Message 1 of 4

Copying from another thread here.

 

Noting that you're back in action using emClient software as follows:

 

Webmail access is via https://mail.overssl.net/

 

Email client access uses the same server host name: mail.overssl.net

Authentication login credentials: same as Username and Password

Username: Full email address

Password: email password

Inbound Server: mail.overssl.net
Port: 993 (IMAP) or 995 (POP3)
Security Policy: Use SSL/TLS on special port (legacy)

Outbound SMTP Server: mail.overssl.net
Port: 465
Security Policy: Use SSL/TLS on special port (legacy)

GondolaVolunteer 2017-2021

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Message 2 of 4

Hi crosers 

 

The DNS records have been restored so inbound mail can now find the MX servers hosted by apm-internet.

 

Webmail access is via https://mail.overssl.net/

 

Email client access uses the same server host name: mail.overssl.net

Inbound Server: mail.overssl.net
Port: 993 (IMAP) or 995 (POP3)
Select TLS/SSL or SSL/TLS

Outbound Server: mail.overssl.net
Port: 465
Select TLS/SSL or SSL/TLS

 

Does that get you back in action for both receiving mail to your Inbox and for sending mail?

GondolaVolunteer 2017-2021

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Gondola
Community Star
Message 3 of 4

Hi @crosers 

 

None of the legacy domains have DNS records. We understand that TalkTalk Business (TTB) that manage f2s nildram and gotadsl are aware and are investigating.

 

For clarification, this Community Email forum is for TalkTalk Consumer customers with mailboxes active on the TalkTalk Mail platform. 

 

F2s gotadsl and nildram are not currently hosted on the TalkTalk Mail platform and are managed by TalkTalk Business (TTB) but there isn't an effective link from here to TTB to get a quick response on this issue. 

 

Go direct to TalkTalk Business (TTB) TTB Support to resolve any issues with the legacy email domain. TTB should have a record of the registered user details to match to your personal details.

 

All requests for support need to be made to TTB.  Call 0800 083 3003 - Mon-Sun 8am-6pm Press # and when prompted select Option 4.  Or email customerservices@talktalkbusiness.co.uk and ask for the Email Product Manager.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Mark as solved + Accept as Solution