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email support

Ask us about your TalkTalk email account and Webmail.

IP is listed in the Policy Blocklist (PBL)

vdulko15
First Timer
Private Message
Message 3 of 3

I run an engine remapping business and use a CRM GoHighLevel to send emails out to my customers. Recently i have beenable to do that because my IP has been blocked or something, How do i fix that?

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Gondola
Philosopher
Private Message TalkTalk
Message 1 of 3

No reply so topic closed.

GondolaCommunity Star 2017-2024

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Gondola
Philosopher
Private Message TalkTalk
Message 2 of 3

I'll assume you're using a TalkTalk Mail email address and not a personal domain name address?

 

The workaround will be to use TalkTalk Mail webmail to send TalkTalk Mail emails.

 

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

 

If you're using a TalkTalk Consumer home router / hub and email client software then switch off the router / hub for at least 30 minutes but perhaps overnight so that hopefully when rebooted the router will be allocated a different IP address. TalkTalk Consumer only use dynamic IP allocation so maybe the public IP address you currently have was previously used to send spam.

 

If you have a static public IP address then you'll be a TalkTalk Business (TTB) customer so you need to contact your allocated TTB customer service manager to help you.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution