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email support

Ask us about your TalkTalk email account and Webmail.

Is Tiscali email server down again?

Keith90
First Timer
Private Message TalkTalk
Message 73 of 73

Tiscali email not able to receive or send messages on my MacBook, but mail is visible on my webmail.

 

Keith
72 REPLIES 72

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 61 of 73

Hi all

 

I'm so sorry for the delay.

 

We are investigating this and we will post back as soon as we have further information.

 

Thanks

0 Likes

Message 62 of 73

Not just IMAP, SMTP too.

0 Likes

bob_sparks
Team Player
Private Message
Message 63 of 73

Yep..local Outlook client cant find Talktalk IMAP server

 

either their fuse has blown or they need to put another 10p in the meter..

 

pity it has been reliable for sometime.

 

0 Likes

pickers
Conversation Starter
Private Message TalkTalk
Message 64 of 73

Same here.  No tiscali emails and an error message.  

0 Likes

Message 65 of 73

No outgoing e-mail on my pipex account either. Internet connection seems OK. I have a couple of other e-mail accounts with other providers running on my machine, both OK.

 

0 Likes

Artistef
Chat Champion
Private Message TalkTalk
Message 66 of 73

The problem appears to be affecting Pipex accounts too. After a long event-free period I have had no outgoing connection since around 10am. Incoming seems to be working.

AnnHow1
Chatterbox
Private Message TalkTalk
Message 67 of 73

I have a similar problem Keith, but with my iPhone, not Mac.   I can receive but not send messages. Support are looking at it. There’s quite a delay in the error message (which says email address invalid) and so I suspect there’s a connection issue somewhere on their servers.  Webmail working ok. 

0 Likes

lynnpash
Team Player
Private Message TalkTalk
Message 68 of 73

Its 3 hours since Keith posted and still no-one is looking at this it seems. Where are the advisors?

Its not good enough.

0 Likes

lynnpash
Team Player
Private Message TalkTalk
Message 69 of 73

Error code 0x800408FC is showing .

I don't know why First timer is showing next to my name, as I've been on here for years and I've received many badges over that time.

0 Likes

lynnpash
Team Player
Private Message TalkTalk
Message 70 of 73

Mine is the same, can't send or receive. Very inconvinient. please can someone find out what is the proplem.

0 Likes

Angela91
Team Player
Private Message TalkTalk
Message 71 of 73

Same for dsl.pipex.com.  Internet ok and webmail present but not connecting on my laptop using Outlook.  I am using the recommended settings and know others who are similarly affected on the PIPEX domain.  TalkTalk really does not know how to run an email service.

Keith90
First Timer
Private Message TalkTalk
Message 72 of 73

Though the email is down, access to the internet is OK.

Keith