We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Mailplus unavailable on Gmail.

BarryV
Visitor
Private Message TalkTalk

on ‎30-12-2024 10:04 AM

Message 3 of 3

Hi 

My Mailplus subscription payment was delayed by a few days some weeks ago, but despite a promise made over tge phone 10 days ago, it is still restricted to webmail. How can I get this resolved?

Labels:
0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 1 of 3

Hi BarryV, the mailbox has been unlimited if you still can't use a mail client please check the email settings. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎02-01-2025 02:15 PM

Message 2 of 3

Hi BarryV, the agents will have tried, but the business hasn't created a process for them to get it restored. I've asked a colleague to restore the mailbox to full service. I'll post back once I've had word its sorted. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2025