cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Migrate old Talktalk emails to new talktalk plus account

Flossychops
Popular Poster
Private Message TalkTalk
Message 3 of 3

Hi,

I recently left TalkTalk, and I’ve just received what I assume is the final bill, which has a zero balance. 
I have five Talktalk emails in total associated with my original Talktalk account. The main email has moved to my new Talktalk Mail Plus account that I created today, but I would like the remaining four to also be migrated to this new account.

I spoke to Talktalk Customer services just now, and they said to go into my old broadband account login and select ‘Manage Talktalk mail’.

However it says that there is maintenance at the moment, and so I couldn’t see any instructions on how to transfer the remaining four emails to my new Mail Plus account. Please could someone advise me of my next step? Thank you.

0 Likes
2 REPLIES 2

Flossychops
Popular Poster
Private Message TalkTalk
Message 1 of 3

Thank you for replying and letting me know. 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Staff will respond and do this for you, if it can be done, @Flossychops, but not likely to be back on this board till Thursday. 

Gliwmaeden2, a fellow customer.