Ask us about your TalkTalk email account and Webmail.
on 21-08-2025 04:16 PM
How do I move an email to a folder? I used to get a drop box, now I don’t. I’ve seen the tip to right click on the email but I don’t know how to do that as I haven’t got a mouse for my iPad. Please help, thanks
on 25-08-2025 08:10 AM
22-08-2025 02:37 PM - edited 22-08-2025 10:17 PM
The dropdown menu that includes Move is accessed by selecting the email, and tapping/clicking on the 3 dots in the email header.
Move Email
I have subsequently seen that some other users have reported that toolbars are missing, and as yet no solution has been suggested.
on 21-08-2025 04:41 PM
Hi there @Hilary73, thank you for reaching out please follow the below steps, thanks.
1. Open Your Webmail: Launch the webmail app or website you use (like Gmail, Yahoo, Outlook, etc.).
2. Select the Email: Tap on the email you want to move. This will usually open the email.
3. Look for the Move Option:
4. Choose the Destination Folder: A list of folders will appear. Tap on the folder where you want to move the email.
5. Confirm the Move: The email should now be moved to the selected folder.
If you don't see the move option, you might also find a three-dot menu (⋮) or a similar icon that can provide additional options, including moving the email.