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email support

Ask us about your TalkTalk email account and Webmail.

Mozilla Thunderbird

sadch
Newbie
Private Message TalkTalk

Friday

Message 2 of 2

hi, for some reason i am no longer able to send emails but i can receive them, this started this morning. I did a connection test and it just spins round and round.

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fr8ys
Community Star
Private Message TalkTalk

Friday

Message 1 of 2

When this happens it can generally be cured by deleting your email address within thunderbird, closing it, then readd once opened again.

 

First though check the issue isn't with your account in general by checking if you can send and receive in webmail.

 

https://apps.talktalk.co.uk/myaccount/#/login

 

If you can, then try the above. If you can't then you should contact TalkTalk direct.

 

Please see my signature for how to contact 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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