cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

My email is blocked from sending from ***@talktalk.net

jimmy1kat
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

I changed the email password and now I cannot send. 

I think my email was compromised and may be sending out spam???

I just want to be able to send again from ***@talktalk.net.

I have attached the error from webmail and Thunderbird. It will not work from Gmail either or from any other browser.

Can't you just unblock it????? 

It says you are blocked sending email?

Please help. I will pay £100!!!

0 Likes
4 REPLIES 4

Message 1 of 5

Hi Jeanmk, please start a new topic and provide as much information as possible and I'll check your account for you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Jeanmk
Visitor
Private Message TalkTalk
Message 2 of 5

My emails are still blocked from sending out

 

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Jimmy1kat, you should change the mailbox password to a new one that you've never used before with this mailbox. You should be able to send normally after that.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

I have edited the email address out of the the topic and removed the attachments, please don't post personal details on the public forum.