NO EMAILS FROM TESCO!

[Joobles]

OK, Not-faceless bot, Ady, tells me I have to open a new topic on this so here goes:

Third attempt at alerting TalkTalk to the fact that I too am not receiving any emails from Tesco regarding online shopping. No receipts, advisories, confirmation of orders - zip, nada!

Have Tiscali address if that makes any difference.

Maybe this post will be the one that finally makes TalkTalk take action?! We live in hope...

[Ady-TalkTalk]

Hi Joobles, thanks for letting us know Tesco emails are getting through now. I'll keep an eye out for other customers reporting issues with next. If they do I can raise an incident for it. 

Ady

[Joobles]

A week later and one or two emails received but very sporadic - one went to inbox, one straight to spam folder and several  not received at all!

What is going on TalkTalk? This is still a major problem!

Not had any emails from my Next account confirming payments etc either - had thought that was just Next, but now wondering if this is another TalkTalk issue!

PLEASE SORT THIS OUT!

[Ady-TalkTalk]

Hi Joobles, thanks for starting the new topic. I've added your details to the existing incident I opened. Hopefully, OpenXchange our mail platform provider will get to the bottom of this issue caused by the filtering of mail before too long. 

Ady

[Divsec]

Hi @Joobles your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info