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email support

Ask us about your TalkTalk email account and Webmail.

New Outlook

Ricardo10
First Timer
Private Message TalkTalk

on ‎27-01-2025 07:18 PM

Message 2 of 2

I have recently been forced like many people to change from Windows Mail to New Outlook.

Changeover seemed automatic, password accepted and emails arriving ok

Sent emails however not arriving.

Checked settings which are wrong -tried to update but system. would not accept password.

Suggestion that I have forgotten password. Accepted yesterday but not today. Some suggestion that password will be different for mail purposes to one for other Talk Talk purposes but I have never encountered this before 

 

Ricardo10

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KeithFrench
Community Star
Private Message TalkTalk

on ‎28-01-2025 11:00 AM

Message 1 of 2

Are you using a .talktalk.net email, if so this has to be set up as an IMAP connection in an Advanced setup procedure. I can provide full details if required.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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