Ask us about your TalkTalk email account and Webmail.
on 24-06-2023 10:31 AM
Has anyone else had problems receiving etsy emails sent to a talktalk email address? I have tested sending emails to the address from other sources, and i have also received emails sent to the address from the etsy support team, but automated emails sent from etsy related to activity on my etsy account (sales, setting changes, etc) are not getting through at all, not even to my spam folder.
Any suggestions on how to proceed?
on 26-06-2023 09:58 AM
Hi PippaE, I've checked all those email addresses and there's nothing showing as rejected within the last 7 days.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 24-06-2023 02:25 PM
Done. No filters. Emails sent from places other than Etsy are received ok.
Thank you.
on 24-06-2023 11:05 AM
Put your email address and etsy's sending email address, if you know it, into your Community profile private notes.
Check, using a desktop browser, that in TalkTalk Mail webmail there are no filter rules defined.
Wait for TalkTalk Support next week to check for network blocking.
Gondola Community Star 2017-2024
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