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Not able to receive my TalkTalk emails into my new account with Sky only on my iPad.

Joyandpat42
Popular Poster
Message 4 of 4
  • I have recently changed my mobile phone account to Sky. I cannot now receive emails into my smart phone yet all other things work. Sky have told me it is a TalkTalk issue to sort out.
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3 REPLIES 3

ferguson
Community Star
Message 1 of 4

@Joyandpat42 I see you have another topic open and there appears to be an issue with your broadband service, perhaps it may be best to try and resolve that first?

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Gondola
Community Star
Message 2 of 4

Hi Joyandpat42 

 

That's kind of Sky. They no longer offer an email service for new customers so I guess they don't bother supporting email. 

 

What's the model of phone and what email app are you hoping to use if not the one that is standard on the phone? 

 

Are you a TalkTalk home broadband customer? Can you collect email when connected to home wi-fi?

GondolaVolunteer 2017-2021

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ferguson
Community Star
Message 3 of 4

Is this when connected to your TalkTalk router? Is it working when connected to Sky data? What phone do you have?

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