Ask us about your TalkTalk email account and Webmail.
on 26-02-2023 02:23 PM
Have trouble sending emails via my laptop. Have changed settings as advised. I am receiving emails OK, is just sending mail. I use a client app called emClient. have used the diagnosis on it and tell it to fix, so it goes through the procedure, but then finally fails at the last hurdle by saying email server was detected but credentials were rejected. I have not changed my password for talktalkmail. This is for both accounts. (Note it is working OK for incoming and outgoing messages on my android phone)
on 26-02-2023 02:39 PM
Hi HazelG
Make sure that emClient is up to date. The settings will not be exactly the same as advised by TalkTalk.
You'll need to set up emClient as an IMAP account with the following settings:
Account Type | IMAP |
Username | Full email address |
Password | Email password |
Incoming mail server Host | mail.talktalk.net |
Incoming Port (IMAP) | 993 |
Security Policy | Use SSL/TLS on special port (Legacy) |
Outgoing mail server Host | smtp.talktalk.net |
Outgoing Port | 587 |
Security Policy | Force usage of SSL/TLS |
Server Requires Authentication | Yes |
Authentication Method | Normal Password |
Let us know if that's now working.
Gondola Community Star 2017-2024
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