cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Problems trying to forward e.mails

td123
Whizz Kid
Private Message TalkTalk
Message 2 of 2

For the last few days I have been having problems forwarding e.mails from my tiscali.co.uk mailbox.. I usually forward possible phishing mails to report@phishing.gov.uk and  phishing@talktalk.co.uk but have been getting this error message.  

 

An error occurred inside the server which prevented it from fulfilling the request.

 

I have tested the "send" function and that works fine and also tested the "forward". Of these all tests have gone through to another e.mail address I have, but very few make it successfully to either of the phishing reporting sites.

 

Any thoughts

 

Btw. -  I have run full scans with Avast antivirus & Malawarebytes - all came back clean.

 

Regards

0 Likes
1 REPLY 1

Billx
Enlightened One
Private Message TalkTalk
Message 1 of 2

Hi, @td123 

 

Apparently, forwarding from a TalkTalk domains email address, has already been suspended/banned.

I.E. don't use forward.

Creating a NEW email, attaching the email that you want to forward, and sending, will achieve the same thing.

 

Bill