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Receiving Wordpress web blogs

volvo3389
Conversation Starter
Private Message TalkTalk
Message 14 of 14

I subscribe to a daily blog Digamextra.com , which is produced with wordpress ( whatever that is ?)

I never receive the mail every day in my talktalk email for some reason ?

 

I created a gmail account for another reason and I subscribe to digame on that account, and suprise suprise I erceive the email every day. So it is issued but my talktalk email wont get it for some reason

 

Why can I not get this on my talktalk email 

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13 REPLIES 13

Message 1 of 14

And now removed your gmail address from the earlier paste for your security.

GondolaCommunity Star 2017-2024

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volvo3389
Conversation Starter
Private Message TalkTalk
Message 2 of 14

ok THANKS ALOT

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Message 3 of 14

I've removed your gmail address from the paste for your security.

 

I can see a reason for TalkTalk's CloudMark spam protection to reject that inbound mail. Not because it wasn't authenticated but because the sender IP address is blacklisted by SORBS SPAM.  For both emails the sender IP addresses are in the same block range of permitted senders. Both are being flagged by SORBS SPAM but clearly one is accepted and one is rejected. Which may imply there's extra spam information on the IP address that didn't get through.

 

Both CloudMark and SORBS SPAM are owned by ProofPoint so the CloudMark sender intelligence engine will certainly take input from the spam traps set by SORBS to identify spam senders.

 

When automattic.com improve the sender reputation by stopping spam sending then the inbound mail will flow freely once more. The spam issue isn't their fault because it's going to be the Wordpress users or other users of the automattic.com hosting that are spamming.

 

In the meantime you have a workaround because Gmail is accepting the inbound mail.

GondolaCommunity Star 2017-2024

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volvo3389
Conversation Starter
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 14

this one did NOT arrive

 

Received: by 2002:a05:6022:34d6:b0:4c:88f8:3165 with SMTP id cc22csp1296814lab;
        Tue, 16 Jan 2024 17:38:08 -0800 (PST)
X-Google-Smtp-Source: AGHT+IGC6XBcQfV9qvZKS7VNP1/M97OkhAXuNIBzsMFkmTXF8gXfKGND1SvRB8MjXenx/WzNmZ7N
X-Received: by 2002:a05:6808:1294:b0:3bd:8f0e:6191 with SMTP id a20-20020a056808129400b003bd8f0e6191mr1597912oiw.99.1705455487726;
        Tue, 16 Jan 2024 17:38:07 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1705455487; cv=none;
        d=google.com; s=arc-20160816;
        b=hou+MaNUCKze25BoF6K4lzf27Wq2z0GT8D2Y/bCQ9kHZxSCYNBoTCFW/mhqg1wiqDA
         wQIgKmrSqkBDMdsfQFonCo7/6CtYLqUBjXjF5GlDEFQ5OGrCwVqIjB89Dpx72RU0iBXW
         BtZ2xB1qUa7OX5GR9IFHoSsQb5G1EzFfmbffBXDJ2OHDXHArAbxWLnG0hbNI0avmlkbe
         Pf+4vRNGicjTF+91RbhNrl2P6AuDTMqNTTAe/HF4KeW+c8io5c+eck8yJJg3nt/+V9Po
         u5O3BW+xHOICaivPJNOeyx6ZVcbw3XqBLhP+HmSD9HQm98N2cjHcLYW2hcx5QIwz6r3h
         wJMQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:mime-version:precedence:list-archive
         :list-subscribe:list-unsubscribe:list-help:message-id:subject:from
         :to:date:dkim-signature;
        bh=jhgTI4f3EFyX2lThgItwLMPthd2VsQ+gtvXib6aYD/c=;
        fh=GSEk8shBsUTQ5tutyVoe0QNonC12dlVXj2FQfPPionY=;
        b=v9vjSpO7KqRGiRMMIjQjQUzY9sRm/lTXTOnzo1cROsDCau1ZlXttYuTyqmYytcJlFz
         y2RgBRGGTLNH2GhUhOArZC5d+JfrrjjJk8UWgV6FJXXdeWvJOeEyGDGjkvs/tVmyZFUI
         MZg5f8LfTNRrRknt+VhRr6V60sv4M9y/m/SzdpLyIm4mMJGCX3eHY68nhz4a19/7dukN
         izAuxGcE3fcPzxLXSVkV8d8V3rBnnQSftC2ria+HUoVVbId1x0Hmf5i51bLDHHAKyK4x
         UFKJRmwG1wXrez61oiiF0zCcxosyEEefhO8jcdGCjy2+1/hSU28+Pjst6U5zFPBSe4mw
         u3vQ==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@wordpress.com header.s=automattic1 header.b=M6O4g5eG;
       spf=pass (google.com: domain of @b.wordpress.com designates 192.0.80.223 as permitted sender) smtp.mailfrom="michaelkelly3389=gmail.com@b.wordpress.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=wordpress.com
Return-Path: <@b.wordpress.com>
Received: from smtp2-2.dfw.wordpress.com (smtp2-2.dfw.wordpress.com. [192.0.80.223])
        by mx.google.com with ESMTPS id gr11-20020a0568083a0b00b003bd03606412si4448907oib.206.2024.01.16.17.38.07
        for <>
        (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
        Tue, 16 Jan 2024 17:38:07 -0800 (PST)
Received-SPF: pass (google.com: domain of @b.wordpress.com designates 192.0.80.223 as permitted sender) client-ip=192.0.80.223;

 

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volvo3389
Conversation Starter
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 14

This one arrived 

Received: from smtp2-3.dfw.wordpress.com (smtp2-3.dfw.wordpress.com. [192.0.80.173])        by mx.google.com with ESMTPS id qa9-20020a056871e70900b002063c5365dasi3448304oac.105.2024.01.15.17.32.22        for <>        (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);        Mon, 15 Jan 2024 17:32:22 -0800 (PST)Received-SPF: pass (google.com: domain of @b.wordpress.com designates 192.0.80.173 as permitted sender) client-ip=192.0.80.173;Authentication-Results: mx.google.com;       dkim=pass header.i=@wordpress.com header.s=automattic1 header.b=GU+zsetX;       spf=pass (google.com: domain of @b.wordpress.com designates 192.0.80.173 as permitted sender) smtp.mailfrom="@b.wordpress.com";       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=wordpress.com

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Message 6 of 14

It's not what I asked you to do but it does tell me that mail is being sent by automattic.com mail servers that are one of the 5 lists of permitted mail servers previously identified by wordpress.com. Looks like automattic.com are the hosting service for the Blogs. 

 

It doesn't help to identify a positive reason for some of their mail not arriving. 

GondolaCommunity Star 2017-2024

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volvo3389
Conversation Starter
Private Message TalkTalk
Message 7 of 14

They all look the same to me 

 

 

DigameXtra No. 2693 Tuesday, Jan 16th, 2024

Inbox

Search for all messages with label Inbox

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volvo3389_0-1705422852526.png

 

DigameXtra <donotreply@wordpress.com> 

 

 

DigameXtra No. 2692 Monday, Jan 15th, 2024

Inbox

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volvo3389_1-1705422852527.png

 

DigameXtra <donotreply@wordpress.com>

 

 

DigameXtra No. 2691 WEEKEND EDITION Friday, Jan 12th, 2024

Inbox

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volvo3389_2-1705422852527.png

 

DigameXtra <donotreply@wordpress.com>

 

 

DigameXtra No. 2690 Thursday, Jan 11th, 2024

Inbox

Search for all messages with label Inbox

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volvo3389_3-1705422852527.png

 

DigameXtra <donotreply@wordpress.com>

 

 

 

DigameXtra No. 2689 Wednesday, Jan 10th, 2024

Inbox

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volvo3389_4-1705422852527.png

 

DigameXtra <donotreply@wordpress.com>

 

DigameXtra No. 2688 Tuesday, Jan 9th, 2024

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DigameXtra <donotreply@wordpress.com> 

 

 

DigameXtra No. 2687 Monday, Jan 8th, 2024

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volvo3389_6-1705422852528.png

 

DigameXtra <donotreply@wordpress.com> 

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volvo3389
Conversation Starter
Private Message TalkTalk
Message 8 of 14

Thanks again for the reply I dont understand what you have said but see below, they all look the same 

 

from:

DigameXtra <donotreply@wordpress.com>

to:



date:

Jan 16, 2024, 1:32 AM

subject:

DigameXtra No. 2693 Tuesday, Jan 16th, 2024

mailed-by:

b.wordpress.com

signed-by:

wordpress.com

security:

volvo3389_0-1705422491529.png

 

 Standard encryption (TLS) Learn more

 

 

 

 

 

 

date:

Jan 15, 2024, 1:34 AM

subject:

DigameXtra No. 2692 Monday, Jan 15th, 2024

mailed-by:

b.wordpress.com

signed-by:

wordpress.com

security:

volvo3389_1-1705422491533.png

 

 Standard encryption (TLS) Learn more

 

 

 

 

to:

 

date:

Jan 12, 2024, 1:32 AM

subject:

DigameXtra No. 2691 WEEKEND EDITION Friday, Jan 12th, 2024

mailed-by:

b.wordpress.com

signed-by:

wordpress.com

security:

volvo3389_2-1705422491533.png

 

 Standard encryption (TLS) Learn more

 

 

 

 

to:

 

date:

Jan 11, 2024, 1:37 AM

subject:

DigameXtra No. 2690 Thursday, Jan 11th, 2024

mailed-by:

b.wordpress.com

signed-by:

wordpress.com

security:

volvo3389_3-1705422491533.png

 

 Standard encryption (TLS) Learn more

 

DigameXtra <donotreply@wordpress.com>

 

to:

 

date:

Jan 9, 2024, 1:31 AM

subject:

DigameXtra No. 2688 Tuesday, Jan 9th, 2024

mailed-by:

b.wordpress.com

signed-by:

wordpress.com

security:

volvo3389_4-1705422491534.png

 

 Standard encryption (TLS) Learn more

 

 

DigameXtra <donotreply@wordpress.com>

 

to:



date:

Jan 8, 2024, 1:32 AM

subject:

DigameXtra No. 2687 Monday, Jan 8th, 2024

mailed-by:

b.wordpress.com

signed-by:

wordpress.com

security:

volvo3389_5-1705422491534.png

 

 Standard encryption (TLS) Learn more

 

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Message 9 of 14

Wordpress.com has 5 lists of mail servers permitted to send mail. One of these lists is for Sendgrid. If all of the Blogs are sent by Sendgrid servers and your email address was on the Sendgrid suppression list then you'd get no blogs. If some sending IP addresses are blacklisted for sending spam then mail would be rejected by TalkTalk. But other IP addresses may be clear.

 

Now you're saying that you do get some emails. I cannot tell if these are all from the same servers.  You may get other messages delivered by one of the other 4 sets of permitted servers so we need to focus on what's happening to the regular Blog daily message.

 

Just for the Blog email issue, in Gmail select one Blog email for each day.  Inspect the normally hidden header in a desktop browser view by selecting the triple vertical dots icon top right and from the menu select Show original. Scroll down the header to find the first line that starts Received: from ... by mx.google.com with ESMTPS

Received: from ... (...[NNN.NNN.NNN.NNN])
        by mx.google.com with ESMTPS

There will be a server name enclosed in rounded brackets and in the square brackets an IP address. List the server names and IP addresses for the last 7 days of the Blog mail messages.

 

GondolaCommunity Star 2017-2024

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volvo3389
Conversation Starter
Private Message TalkTalk
Message 10 of 14

I do receive 2 -3 per week just not every day is this the same issue you mentioned it seems odd I receive some and not all I dont check my gmail as its a pain

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Message 11 of 14

Hi volvo3389 

 

I can confirm that mail sent from wordpress.com is SPF authenticated. TalkTalk would accept authenticated inbound mail.

 

I can see that mail is authorised to be sent by the Sendgrid mailing service.  I would therefore suspect that mail to your TalkTalk Mail email address is actually not being sent because Sendgrid have got your email address on their suppression list because of some previous difficulty with delivery. i.e. their mail was bounced back so after a failed retry they've stopped sending. Sendgrid Suppressions List

 

If you're OK with receiving the daily blog mailing to your Gmail address then nothing needed on your part other than to let us know. If you wish to resume getting the daily blog to your TalkTalk address then you'll need to contact the Digamextra customer service team and ask for their email admins to remove your TalkTalk email address from the Sendgrid email suppressions list.

 

Let us know either way so we can follow up if necessary.

GondolaCommunity Star 2017-2024

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volvo3389
Conversation Starter
Private Message TalkTalk
Message 12 of 14

Is this it 

 

DigameXtra <donotreply@wordpress.com>

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Gondola
Philosopher
Private Message TalkTalk
Message 13 of 14

The digamextra.com website is on wordpress name servers but that domain on those name servers does not have an SPF authentication file. So, if the blog is sent from digamextra.com then TalkTalk does not accept unauthenticated mail messages.

 

Look at the email received in your Gmail mailbox and that should have a line in the email header starting 

Return-Path: <emailaddress@domain>

(View source or show original to see the normally hidden header).

 

For the email address in the chevron brackets <> tell me what the domain part of the email address is. I can then look up the SPF file to see if it is authenticated.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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