cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Unable to send emails

volvo3389
Conversation Starter
Private Message
Message 2 of 2

Hi my wife and I both have talk talk emails , we cannot send mails , we can receive . The message is get is 

Your message did not reach some or all of the intended recipients.

 

      Subject:     Test

      Sent:  17/01/2024 10:45

 

The following recipient(s) cannot be reached:

 

      'karenkelly3389@xxxxx' on 17/01/2024 10:45

            Server error: '453 4.1.1 Q3PkrpvmnSSTw Too Many Recipients (TT502)'

0 Likes
1 REPLY 1

Gondola
Community Star
Private Message TalkTalk
Message 1 of 2

The TT502 error means that your mail sending has been restricted because of too many outgoing recipients in the last 24 hours. It will take 24 hours for the full sending allowance to be restored. Normally you would be able to send to hundreds of recipients each day.

 

There are circumstances that can trigger a lower sending limit. Using mail via a non-UK network, a network where the IP address is a non-UK address or using a VPN where the VPN host is outside the UK.

 

Something about the way or rate your mailbox is sending messages has caused the spam protection process to kick into action.

 

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution