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Recover old Tiscali email password

First Timer
Private Message
Private Message

Message 4 of 4

I have an old Tiscali address, obscured for customer security but cannot log in anymore as the password is lost.


I desperately need to reactivate it as I need to reactivate Windows after a hardware change and I am unable to convince Microsoft that I own a valid copy of Windows 10.

Can I get my old Tiscali account reactivated?


Much obliged



Message 1 of 4

Hi Deeperblue, I've sent you a personal message to get more information. 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


First Timer
Private Message
Message 2 of 4

Thanks very much, I really appreciate the assistance.


Community Star
Private Message TalkTalk
Message 3 of 4

Your tiscali email address is active but does not have password recovery details set up.


I'll let TalkTalk know that the password recovery options aren't available. A TalkTalk Support member will need to verify you as the registered email user and set up your password recovery alternate email address and mobile number (the Reset details) so you can send a password reset link or code to authenticate a password change.


Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the email address needing recovery

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Select here: Update your profile


A TalkTalk Support member will reply to this thread and then Community Private Message you to confirm your customer account details and or details related to the original registration of the email address. Also requested will be the alternate email address and mobile number for password recovery Reset details.


When verified the Reset details will be set up during a working week within 24 hours allowing you to set your own password via the Forgotten your password journey. Make sure the password is ultra-strong and unique to the mailbox. Check via the  TalkTalk Mail sign in that you can access the mailbox.

GondolaCommunity Star 2017-2024

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