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email support

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Rejection of Tiscali.co.uk domain

WRDJ78
Visitor
Private Message TalkTalk

yesterday

Message 2 of 2

Just had an email rejected with a very detailed yet incomprehensible explanation:

 

 - These recipients of your message have been processed by the mail server:

xxxxxxxxxx@outlook.com; Failed; 5.3.0 (other or undefined mail system status)

 

    Remote MTA outlook-com.olc.protection.outlook.com: network error

 

 

 - SMTP protocol diagnostic: 550 5.7.509 Access denied, sending domain [TISCALI.CO.UK] does not pass DMARC verification and has a DMARC policy of reject. [LO9P265MB7668.GBRP265.PROD.OUTLOOK.COM 2024-12-04T10:22:35.079Z 08DD13E49F7E7F45] [SJ0PR13CA0049.namprd13.prod.outlook.com 2024-12-04T10:22:35.181Z 08DD12A2DBC6A53A] [MWH0EPF000971E6.namprd02.prod.outlook.com 2024-12-04T10:22:35.179Z 08DD13F72C87E63A]

 

Does anybody at TalkTalk read these messages and actually do anything about it?

 

Why is there no email address for Customer Service?

 

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Hi WRDJ78, are please check you're using the settings as they appear in the Email Settings help article. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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