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email support

Ask us about your TalkTalk email account and Webmail.

Request for IMAP access

brcar
First Timer
Private Message
Message 5 of 5

Hi,

like others I have recently lost access to my email via IMAP.

I'm all ready to set up my email again with secure settings so I'd like to request that
any block on IMAP connections are removed from my email.

 

Thank you

Brian

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4 REPLIES 4

Message 1 of 5

Hi brcar, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 5

Nice to make your acqaintance; we do have detailed knowledge of email software and the settings that will work with TalkTalk Mail. You just have to ask.

GondolaCommunity Star 2017-2024

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brcar
First Timer
Private Message
Message 3 of 5

Thank you. I've asked an acquaintance to help with making sure that any future settings are correct & secure.

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Gondola
Philosopher
Private Message TalkTalk
Message 4 of 5

I've requested that full access is restored for the email address mailbox in your Community profile, Personal information, Private notes.

TalkTalk Support will respond here and access returned within a couple of days after that. Until then use TalkTalk Mail webmail via an up to date Internet browser to keep in touch with email contacts.

Are you confident that you need no help with checking the services / devices / email software for compatibility with secure mail and the incoming and outgoing server settings you're using? Did you identify the insecure settings, for example? The culprit device or software that got your mailbox access switched off?

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution