cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Everymail scam

Albert24
Popular Poster
Private Message TalkTalk
Private Message TalkTalk

Message 3 of 3
I have received the following email and would like confirmation that it is a scam as I don't want my email address shut down. 
*removed*
 
talktalk@updates.talktalk.co.uk
Dear Customer,
 
Your email access will be restricted in 3 days as your device has been sending a shutdown request to our internal server
 
Take a verification below if you think it's just an error:
 
*removed link*
 
Thank you
0 Likes
2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@Albert24, you'll probably find that the scammers try this on at least once a month.

 

If you hover over the sender's name, you'll find that it's a spoofed or harvested Talktalk address  - and somehow somebody has a list of genuine Talktalk addresses to send these to. Given how rarely I have ever used mine, it's extraordinary that they are turning up in the inbox (should be being detected as Spam). 

 

Just keep reporting and deleting. 

 

Never post any of your personal information and do not post the live message ever in the thread, in case someone unsuspecting clicks on the link. A screenshot with no personal information is fine to post as it's only an image.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

@Albert24 

That looks like a repeat of what you experienced here

 

Bin it after reporting it as a phishing scam:

https://help-centre.talktalk.co.uk/Broadband/Security/Phishing_emails_-_everything_you_need_to_know?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes