email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roblox 6 figure verification code

Colin731
Participant
Message 24 of 24

Hi every body, I really hope someone can help me, been trying since before xmas to get this code but never get the email with it. Done everything they have said, add to safe senders the lot but still not getting it and I cant find it any ware dont know were I,m going wrong or what to do next. They cant help me now, Please help me if you can as I really need to get the account back doing my head in lols, yet I get their replys. Regards Colin,using talktalk and outlook

0 Likes
23 REPLIES 23

Message 21 of 24

Which is good as that means there's nothing set up in the mailbox to stop verification mail messages from arriving in the online Inbox. 

 

So, that leaves either the messages aren't being sent, or sent where you expect or that the network filters are detecting the messages as spam.

 

What's the sender email address specifically for these verification mail messages?

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

Message 22 of 24

Thanks for replying, it says E-mail Filter Rules, There is no rules defined ?

0 Likes

Gondola
Community Star
Message 23 of 24

Hi @Colin731 

 

You need to check there are no Filter rules diverting or blocking the resets. 

 

The TalkTalk Mail mailbox needs to be showing that there are no rules defined.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution