cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Sending emails from a Onetel.net address

HMJUCB
Newbie
Private Message TalkTalk
Message 4 of 4

I receive emails but am unable to send them. I get a 'System Administrator error' message. When pressing 'Send' a box appears with a message 'The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect.'

I have attempted to rectify this with Talktalk through the online BOT, real people after the BOT and on the phone several times. The process ceases without satisfaction. Hours spent so far without success. Does anyone have any ideas please?

0 Likes
3 REPLIES 3

Message 1 of 4

Hi ER_R001_001314_1, please start a new topic and provide as much information as possible.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

ER_R001_001314_1
First Timer
Private Message TalkTalk
Message 2 of 4

Yes, I received a couple of emails from Talktalk around midday today after I accessed the Community site.

 

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi HMJUCB, I've added your details to the existing incident for being unable to send. Did you recently receive and open an email purporting to be from TalkTalk?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes