Ask us about your TalkTalk email account and Webmail.
on 20-02-2025 09:21 PM
Keep getting the following message
Sender address rejected: not owned by user 3@9744945.
on 24-02-2025 07:41 AM
Hi Steeb, please send me a personal message with the affected email address and it's parent email. It would also help to confirm the sending email settings.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 22-02-2025 09:45 PM
Hi Billx,
it is one of the other email accounts you can have associated with the main email address. I don't know if talktalk use a specific name for them, hence the question mark and double apostraphies.
on 22-02-2025 02:21 PM
Sorry, I am a bit ignorant
Does an alias mean
that both the email address and the alias of the email address, receive the emails addressed to either the email address or the alias of the email address?
Bill
on 22-02-2025 12:53 PM
Hi Ady,
this only happens when sending from my partners email address via thunderbird. Webmail is fine. My partners email address is an "alias"? of my mail email address. I added her email to another laptop, but the result was the same.
on 21-02-2025 08:12 AM
Hi Steeb, are you getting this message in webmail? Are you sending using your talktalk email address?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.