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email support

Ask us about your TalkTalk email account and Webmail.

sending email

Steeb
Popular Poster
Private Message TalkTalk
Message 5 of 5

Keep getting the following message

Sender address rejected: not owned by user 3@9744945.

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4 REPLIES 4

Message 1 of 5

Hi Billx,

it is one of the other email accounts you can have associated with the main email address. I don't know if talktalk use a specific name for them, hence the question mark and double apostraphies.

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Billx
Enlightened One
Private Message TalkTalk
Message 2 of 5

Sorry, I am a bit ignorant

Does an alias mean

that both the email address and the alias of the email address, receive the emails addressed to either the email address or the alias of the email address?

 

Bill

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Steeb
Popular Poster
Private Message TalkTalk
Message 3 of 5

Hi Ady,

this only happens when sending from my partners email address via thunderbird. Webmail is fine. My partners email address is an "alias"? of my mail email address. I added her email to another laptop, but the result was the same.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi Steeb, are you getting this message in webmail? Are you sending using your talktalk email address?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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