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Get tailored support with your TalkTalk account and bills.

Still billed £0.00 after termination. has been almost 2 months with new provider.

ashiqact
Newbie
Private Message TalkTalk
Message 2 of 2

please REMOVE me from your database, destroy my name from it, i dont wish to receive a single bill ever again. i cancelled, no matter how much you haggled and made me pay, i still cancelled yet again i am being billed and have an account with you. I AM NOT A CUSTOMER. 

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@ashiqact, staff can ensure that the bills for £0.00 stop coming.

 

Your account remains available for you to access meanwhile in case you need it for reference. 

 

To remove all your data, go to this page:

 

https://community.talktalk.co.uk/t5/Understanding-your-data-rights/bd-p/GDPR

 

Scroll down to:

 

1000007915.jpg

Each of these "Right to...." items has a link for you to take the appropriate action. 

 

I'll move this to the billing section for you, as it's not an issue with emails. [You eventually cease to have access to webmail.]

Gliwmaeden2, a fellow customer.
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