Still billed £0.00 after termination. has been almost 2 months with new provider.

[ashiqact]

please REMOVE me from your database, destroy my name from it, i dont wish to receive a single bill ever again. i cancelled, no matter how much you haggled and made me pay, i still cancelled yet again i am being billed and have an account with you. I AM NOT A CUSTOMER. 

[Arne-TalkTalk]

Hi @ashiqact

Its your final bill produced to show the refund that was processed on the 28th Oct. 

There will be no further bills produced. 

[Gliwmaeden2]

@ashiqact, staff can ensure that the bills for £0.00 stop coming.

Your account remains available for you to access meanwhile in case you need it for reference. 

To remove all your data, go to this page:

https://community.talktalk.co.uk/t5/Understanding-your-data-rights/bd-p/GDPR

Scroll down to:

 

Each of these "Right to...." items has a link for you to take the appropriate action. 

I'll move this to the billing section for you, as it's not an issue with emails. [You eventually cease to have access to webmail.]