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on 08-11-2023 08:27 PM
My email password has been changed without my knowledge as I couldn't log in to my account. I have changed the password and have found some scam like emails sent supposedly by me during roughly a one hour window before I changed it. Everything else seemed OK. Not sure what else to do.
Answered! Go to Solution.
on 08-11-2023 08:54 PM
Hi Crumpysi
You should scan your email devices to remove potential virus, trojan or other malware that may be responsible for capturing your password.
If your mailbox is migrated to the new look mail platform then you can sign out any unauthorised device.
That will lock out any unauthorised device.
Now you also need to check for Filter rules that a hacker may have set up to spy on your mail messages.
Now you need to upgrade your password once more. Choose a password that has 12 - 15 multicase letters, added numbers and a symbol.
Gondola Community Star 2017-2024
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