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TISCALI.CO.UK EMAILS NOT RECEIVED FROM OTHER TISCALI.CO.UK EMAIL ADDRESSES

PAJ333
Whizz Kid
Private Message
Message 25 of 25

My tiscali.co.uk inbox is  not receiving emails sent from other tiscali.co.uk email addresses. This is happening on webmail, Windows & Android mail receipients. Not altered any settings. Is this a platform wide problem ?

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24 REPLIES 24

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 21 of 25

Better not to, as it's safer that filters are functioning. Just check in the Spam folder more often. 

 

As I say, all servers get it wrong some of the time.

 

No matter how often I approve Waitrose etc, which is clearly addressed to me specifically, Gmail defaults to Spam for that....

Gliwmaeden2, a fellow customer.
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PAJ333
Whizz Kid
Private Message
Message 22 of 25

Thanks Gliwmaeden2 for your message. Is there a way to amend the spam filter so all emails go into the inbox

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Message 23 of 25

@PAJ333, staff will not be back before Monday. 

 

Is this one of the email addresses that was associated with your son's Talktalk broadband account (in a thread last year) but this email is in your name?

 

There are phases when all domains seem to send certain senders to Spam - sometimes oversensitive algorithms. 

 

You can try marking each email as NOT Spam/ remove from Spam, to see if it helps retrain the filters. 

Gliwmaeden2, a fellow customer.
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PAJ333
Whizz Kid
Private Message
Message 24 of 25

On double checking in webmail the tiscali.co.uk emails are going into spam folder rather than inbox ?

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