Tiny World email not working again

[PaulC7]

For the third time this year our tinyworld email has stopped sending emails. On the last occasion we were assured that this would not happen again. Clearly not correct...........I'm not going to spend 2 hours going through a customer services / tech evaluation when they clearly know what the problem is, as this was fixed once we had gone through all the hoops. We pay an annual fee to maintain this legacy emali address. Not it seems money well spent. It seems that tiscali are pushing me to another email provider. Tiscali please sort this out once and for all !!

[fr8ys]

@Jimbo12421 as previously advised please start your own thread for support.

Thank you.

[HilaryH2]

Hi

Sat. 7th June.. 7am

I have no problems at the moment. 

H

[Jimbo12421]

I'm not sure if my (continuing) problem is the same as the other "Tinyworld" ones but for the past 36 hours each time I attempt to send an email it fails with the message "An error occurred inside the server which prevented it from fulfilling the request".   If it isn't then can I receive an assurance that it is being or will be be addressed?   

[nomfezeko-TT]

Hello! Thank you for reaching out to us regarding the issues you’re experiencing with your Tinyworld email. I sincerely apologize for the inconvenience this has caused you, especially since this is not the first time you’ve faced this problem. I understand your frustration, and I want to assure you that we take these matters seriously. When did you notice you are having this issue again?

-Fez.