tinyworld e mails

[HilaryH2]

E mails sending again...we live in hope it will not happen again.

Don't hold your breathe......

[fr8ys]

Oh sorry, @HilaryH2 I assumed it was you replying.

@Jimbo12421 to avoid confusion, please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

[HilaryH2]

Hi

Sat. June 7th   7am

I have no problems at the moment.

Last issue was on Tuesday.

H

[fr8ys]

I'll escalate this but staff here won't be back until Monday now.

You are in their queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

[Jimbo12421]

I'm still unable to successfully send messages from my tinyworld.co.uk account: "An error occurred inside the server which prevented it from fulfilling the request" 

[fr8ys]

I understand this is now fixed.

If you still have issues please let us know and I will escalate for you.