on 26-07-2020 04:32 PM
Mum sadly passed away recently and amazingly at 91, corresponded with many people by email. We will be cancelling her talktalk phone and broadband package, but just wondered whether her email address will still be accessible for a while (ideally until after Christmas) in case there are people who contact her by email that we havent notified?
on 26-07-2020 04:47 PM
Hi @phillie1 sorry for your loss. I'm sure this will be possible, even if there is a small charge.
Either the OCE team here Will point you in the right direction and have flagged your post for assistance.
on 27-07-2020 06:43 AM
Hi phillie1, as login as you keep logging in via webmail it should remain active. Ideally you would attach it to another account which the bereavement team should be able to help with.
on 27-07-2020 12:51 PM
When you call the standard number and are asked why you're calling say bereavement and you'll be transferred.