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Tiscali email not receiving emails from Outlook

Harris27
First Timer
Private Message TalkTalk
Message 3 of 3

Although some emails are being received, any emails sent from Outlook email accounts are not being received. Please look into this and find a fix.

 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

Apologies, I've just been advised now (09:15) that this should be resolved. Are you able to retest and confirm please?

 

Thanks

 

Michelle

 

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jbuchanangb
Philosopher
Private Message TalkTalk
Message 2 of 3

There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
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