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email support

Ask us about your TalkTalk email account and Webmail.

Gmail messages are not appearing in the TalkTalk email accounts they are addressed to

Misty37
Visitor
Private Message TalkTalk

Saturday

Message 3 of 3

Emails from GMail email Accounts to TalkTalk email accounts are not appearing in the Talk Talk accounts and there is no message to say that the email could not be processed.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 3

I've just been notified this issue should be resolved now. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 2 of 3

Hi all, We’re aware that some of our customers are having problems with their Tiscali email service. Tiscali customers are currently unable to receive emails from Gmail. Senders from Gmail are reporting getting the error message 'The MX host does not match any MX allowed by the STS policy'.

This issue only seems to be impacting email clients (outlook for example), customers using our webmail service aren’t reporting issues. 

Our team are working hard to get things back up and running, please check back here for updates.

 

Check the service status board for updates.

 

Ady

 

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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