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email support

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Tiscali email not working on Windows 10 using outlook

martyboy49
Team Player
Private Message

on ‎19-06-2023 03:35 PM

Message 3 of 3

This morning I had problems receiving emails on my Tiscali email address on multiple devices. I can now receive emails on my Apple devices but not on my PC running Windows 10. I get the error message 0x800CCC0E. 

On the same computer/Outlook my wife's email is working OK and server settings appear to be same as mine.

How can i get my emails working again on my PC?

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
In response to martyboy49

on ‎22-06-2023 10:28 AM

Message 1 of 3

Hi martyboy49, sorry for the delay in getting to you. I'm pleased to see that you've got this sorted. It sounds like the password cache was corrupted. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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martyboy49
Team Player
Private Message

on ‎19-06-2023 04:14 PM

Message 2 of 3

Finally managed to get it sorted myself. For some reason I had to change my email password on the Talktalk website and change the password on Outlook. All now appears to be working. But why should i have to do this?

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