Tiscali

[pickers]

My Tiscali email address is still not working in Outlook 13 - so over 24 hours now.   It's been fine since the last failure in 2023.  Basic question: is this going to get fixed as I use Tiscali as my main home account.  I also have a Talktalk email address and this is working fine in Outlook 13.  

[Michelle-TalkTalk]

Morning,

Thank you for confirming and we will feed this back.

Thanks

Michelle

[pickers]

Thanks Ady. You're spot on (as always). It now works but there could have been an e mail in advance of the change that the old Tiscali imap address was being dumped.

Cheers

Pickers

[Ady-TalkTalk]

Ok in that case you need to use the settings in the help article I linked to and you HAVE to use those settings for it to work.

Ady

[pickers]

Hi Ady

My Talktalk address is working fine and the settings instructions only appear to be relevant to Talktalk addresses - unless I'm missing something.  My Tiscali address is IMAP with the following details:  In -imap.tiscali.co.uk   Out - smtp.tiscali.co.uk  Incoming - 993 SSL  Outgoing - 587 TLS .  I don't have a STARTTLS on either email address but the Talktalk address is working

[Ady-TalkTalk]

Hi pickers, please confirm that you're using the current correct settings for TalkTalk email. 

You can find the settings in the Email Settings help article.

Ady