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Unable to access tinyworld email account through Outlook 365

sapphy1
Chatterbox
Private Message
Message 2 of 2

I have been unable to access my tinyworld email account through Outlook (Microsoft 365) since yesterday evening. Am receiving the following error message:

 

Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

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Gondola
Philosopher
Private Message TalkTalk
Message 1 of 2

The error message suggests there may be corruption of an Outlook data file and or anti-virus scanning is blocking the sending port. The standard fix is to delete the account from Outlook and set it up afresh and to temporarily pause anti-virus scanning.

 

IMAP Secure Incoming mail: mail.talktalk.net - Port 993 - Encryption SSL/TLS
SMTP Outgoing mail: smtp.talktalk.net - Port 587 - Encryption STARTTLS

GondolaCommunity Star 2017-2024

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