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Unable to send email

lsocram
First Timer
Private Message TalkTalk
Message 4 of 4

I am unable to send emails. I am being told they are marked as spam. I have checked my server settings and changed my password. 

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3 REPLIES 3

Message 1 of 4

I can have your mailbox unblocked now that you've confirmed the new password has never been used before for this mailbox. I'll let you know once it's been done. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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lsocram
First Timer
Private Message TalkTalk
Message 2 of 4

I have already done that. I messaged online to talktalk staff yesterday for 2 hours. They said they would elevate the probem to a specialist team but I have heard nothing.

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Isocram. have you been told to reset your mailbox password for a new one never used before for this mailbox?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes